|Procurement Agent:||Jake Miller*|
|Representative:||TechCyte Main Desk|
|Address:||ISU Bookstore 2229 Lincoln Way
Iowa State University
|Type of Contract:||Joint Regents Contract|
|Term of Contract:||07/01/2016 - 2/14/2023|
Agreement for the purchase of Dell computers and parts. Dell items should be purchased through cyBUY or through TechCyte.
How to do Business with Supplier:
ITS supported staff should request a quote from the ITS department and process the order through them.
Departments that are not supported by ITS can configure a Dell PC on cyBUY and create a Workday requisition to create a cyBUY purchase order to Dell, or they can contact TechCyte to have TechCyte configure and create an order for you. TechCyte will then bill the department.
Computer/Hardware System Problems
|If your system does not work on delivery, contact the TechCyte at 294-8357 for assistance in returning the system to Dell. If problems arise after the system has been up and running, contact ITS Computer Service at 294-2218.||If your system does not work on or after delivery, contact the ITS Help Center at 294-8034 for assistance in support of the item or for returning, repairing or exchanging the item.|
Incorrect Computer System
|If the system you receive does not seem to match what you ordered, contact TechCyte Sales at 294-8357 for assistance.||If the system you receive does not seem to match what you ordered, contact the ITS Help Center at 294-8034 for assistance.|
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