Contracts by Commodity
Dell
| Procurement Agent: | Jake Miller* |
|---|---|
| Product: | Computers |
| Contract Number: | SCN-1008100 |
| Representative: | Jose Hernandez |
| Phone: | 512-513-8967 |
| Email: | j.hernandez@dell.com |
| Description: | Academic Departments |
| Representative: | TechCyte Main Desk |
| Phone: | 515-294-8357 |
| Email: | techcyte@iastate.edu |
| Address: | ISU Bookstore 2229 Lincoln Way Iowa State University |
| Type of Contract: | Joint Regents Contract |
| Term of Contract: | 07/01/2016 - 2/14/2026 |
Contract Description:
Agreement for the purchase of Dell computers and parts. Dell items should be purchased through cyBUY or through TechCyte.
How to do Business with Supplier:
ITS supported staff should request a quote from the ITS department and process the order through them.
Departments that are not supported by ITS can configure a Dell PC on cyBUY and create a Workday requisition to create a cyBUY purchase order to Dell, or they can contact TechCyte to have TechCyte configure and create an order for you. TechCyte will then bill the department.
Computer/Hardware System Problems
| TechCyte: | ITS: |
| If your system does not work on delivery, contact the TechCyte at 294-8357 for assistance in returning the system to Dell. If problems arise after the system has been up and running, contact ITS Computer Service at 294-2218. | If your system does not work on or after delivery, contact the ITS Help Center at 294-8034 for assistance in support of the item or for returning, repairing or exchanging the item. |
Incorrect Computer System
| TechCyte: | ITS: |
| If the system you receive does not seem to match what you ordered, contact TechCyte Sales at 294-8357 for assistance. | If the system you receive does not seem to match what you ordered, contact the ITS Help Center at 294-8034 for assistance. |
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