Contracts

Enterprise/National

ISU Purchasing Agent: Cindy Braatz*
Product: Car Rental
Vendor Address: 1817 E Lincoln Way
Ames, IA 50010
Website: http://www.enterprise.com
Representative: Mandi Lockwood (contract issues)
Phone: 563-391-9999
Email: mandi.l.lockwood@ehi.com
Address: 4141 Merle Hay Rd
Des Moines, IA 50310
Type of Contract: Contractual Agreement for Price Discount
Term of Contract: 8/18/2013 -

Contract Description:

Iowa State University has rental agreements with both Enterprise and National. The agreements provide discounted rates and the added value of insurance coverage and unlimited mileage (some exceptions apply). The rates and benefits apply to both business and personal/leisure travel for Iowa State University employees.

How to do Business with Vendor:

 

Booking Process

National – use this link that contains our contracted rates
Enterprise – use this link and enter “XZ62073” in the field that says “Optional: Coupon, Customer, or Corporate Number”. The PIN it asks for on the next page is “IOW”.
You may call a Travel and Transport agent (515-292-8182) to make your reservation or use ISU’s online booking tool. Fees apply if the car rental is not made in conjunction with your air reservation. 
Eligible Renters
  • Faculty, staff, and retirees
  • Spouse and children, over the age of 21 (permanently living in the same household) of faculty, staff, and/or retiree. This includes spouse, regardless of whether he/she has the same last name, common law spouse and same gender domestic partners.
  • Consultants and contractors on business rentals whose car rental expenses are reimbursed or otherwise paid for by the University 
  • Consultant is defined as any individual (i) who has been retained by the University to provide expert of professional advice at the discretion of, and for and on behalf of the Participant; (ii) whose work during the time of their car rental is directly related to or for the benefit of the University; and (iii) whose car rental expenses are reimbursed or otherwise paid for by the University.
  • Contractor is defined as any individual (i) who has been retained by the University to furnish materials or perform services for the University at a specified price; (ii) whose work during the time of their car rental is directly related to or for the benefit of the University; and (iii) whose car rental expenses are reimbursed or otherwise paid for by the University.
  • Graduate students on business rentals
 
Contracted Rates/Details
 
NATIONAL
Contract ID # XZ62073
ENTERPRISE
Contract ID # XZ62073
U.S Daily Rental Rates
Vehicle Class
Daily Rates
One-Way Daily Rates
Vehicle Class
Daily Rates
Economy
$32
$42
Economy/Compact
$32
Compact
$32
$42
Intermediate
$33
Intermediate
$33
$43
Standard
$34
Standard
$34
$44
Full Size
$34
Full Size
$34
$44
Premium
$44
Premium
$44
$44
Luxury
$54
Luxury
$54
$54
Minivan
$54
Minivan
$54
$54
Intermediate/Standard SUV
$54
Midsize/Standard SUV
$54
$54
Cargo Van
$45
 
 
 
Rental Mileage Allowance
All vehicle classes include unlimited free miles per day and per week. Monthly rentals include 3,000 free miles. Additional miles will be charged at a rate of $0.25 per mile.
All vehicle classes include unlimited free miles per day and per week. Monthly rentals include 3,000 free miles. Additional miles will be charged at a rate of $0.25 per mile.
 
 
 
One-Way Mileage
Economy through Full Size unlimited miles. Premium though Midsize/Standard SUV will be charged the One-Way Daily rate plus $0.25 per mile.
Not Applicable
 
 
 
U.S. (DW) Damage Waiver
DW Included – for business or personal rentals
DW Included – for business or personal rentals
 
 
 
U.S. Limited Liability Protection
Limited Liability of $100/300/50 – included for business or personal rentals
Limited Liability of $100/300/50 – included for business or personal rentals
 
 
 
Best Rating
Available (meaning National will guarantee the lowest rates available)
Not Applicable
 
 
 
Young Renters
National agrees to waive the young driver surcharge for Eligible Renters who are twenty-one (21) to twenty-four (24) years old.
Enterprise agrees to waive the young driver surcharge for Eligible Renters who are twenty-one (21) to twenty-four (24) years old.
 
 
 
Weekly Discount
Charged 6 times the Daily Rate
Charged 6 times the Daily Rate
 
 
 
Monthly Discount
Charged 24 times the Daily Rate
Charged 24 times the Daily Rate
 
 
 
Traveler Rewards
Emerald Club members can choose to receive rental credits towards free rental days. 
Enroll For Free Now!
Emerald Club members are recognized with expedited service at Enterprise locations and can accrue free rental day credits for redemption at National Car Rental locations.
 
 
 
City Surcharges
$3.00: Chicago; Detroit
$6.00: Baltimore; Boston; Commonwealth of Puerto Rico; Hartford; Philadelphia; Washington DC
$18.00: Newark (EWR); NY/CT/NJ Metro, including Westchester, Islip, Stamford and Jersey City
$21.00: LaGuardia (LGA); Kennedy (JFK); NYC Boroughs (Bronx, Brooklyn, Manhattan, Queens, and Staten Island)
 
Rates are not available for rentals commencing in Manhattan all day Friday through 12:59 p.m. Sunday.
$3.00: Chicago; Detroit
$6.00: Baltimore; Boston; Commonwealth of Puerto Rico; Hartford; Philadelphia; Washington DC
$18.00: Newark (EWR); NY/CT/NJ Metro, including Westchester, Islip, Stamford and Jersey City
$21.00: LaGuardia (LGA); Kennedy (JFK); NYC Boroughs (Bronx, Brooklyn, Manhattan, Queens, and Staten Island)
 
Rates are not available for rentals commencing in Manhattan all day Friday through 12:59 p.m. Sunday.
 
 
 
Canada Rentals – Daily Rates
Economy:        C$41.00
Compact:         C$42.00
Intermediate:    C$43.00
Standard Size: C$44.00
Full Size:           C$46.00
 
Economy:          C$38.00
Compact:           C$39.00
Intermediate:      C$40.00
Standard Size:    C$41.00
Full Size:             C$43.00
Premium:            C$45.00
Minivan               C$69.00
SUV                    C$69.00
Large SUV          C$79.00
 
 
 
 
Canada Surcharges
C$3.00: Montreal; Toronto; Charlottetown; Moncton; Fredericton; Saint John
C$5.00: Calgary, Edmonton, Fort McMurray 
C$10.00: Wabush, Newfoundland
C$5.00: Alberta; British Columbia; Nova Scotia; Newfoundland; Labrador; New Brunswick (unless otherwise indicated)
C$6.00: Charlottetown; Moncton; Fredericton; Saint John; Sydney
C$12.00: Cold Lake; Fort McMurray; Grande Prairie; Cranbrook; Castlegar; Fort St. John; Lloydminster; Prince George; Thompson
 
 
 
Canada Mileage Allowances
C-1 locations: included unlimited km. 4,000 km monthly.
C-2 locations: 100-200 free km per day, excess km charges based on location.
C-4 locations: per km charge applies for all km driven.
Economy – Full Size classes include unlimited km per day & per week, and 3,500 free km per month; all other classes include 200 free km per day, 1,400 free km per week, and 3,500 free km per month. Additional at C$0.20 per km. Other restrictions apply for Prince George, Fort St. John, Cranbrook, and Castlegar.
 
 
International Rentals
 
Use National for rentals in:                                     Use Enterprise for rentals in:
United States                                                              United States
Canada                                                                        Canada
Latin America                                                             France
Asia                                                                              Germany
Australia                                                                      Hungary
                                                                                      Ireland
                                                                                      Italy
                                                                                     Netherlands
                                                                                     Portugal
                                                                                     Slovakia
                                                                                     Spain
                                                                                     United Kingdom
 
When reserving a vehicle in Europe, staff will need to use the Enterprise link above. Currently, France, Germany, Ireland, Italy, Portugal, Spain and the UK are the only countries in Europe with contract rates including insurance. In locations where Enterprise does not operate or where the University’s discount cannot be applied to the rental, travelers should use National/Enterprise off-contract or another car rental agency. When doing so, the traveler should purchase the basic liability insurance and Loss or Collision Damage Waiver (CDW or LDW) with the rental. Reimbursement of these expenses is allowed by University policy in these situations.
 
*Travelers will need to be aware when using the National or Enterprise links for international destinations with searches resulting in no availability, does not always mean there are no cars available. It may be a circumstance where the contract does not apply and the contract number will need to be deleted or another car company selected. Enterprise hopes to offer more destinations soon as more negotiations take place.
 
Insurance for International Destinations and Non-Contract Rentals
The University wants all rentals to have the following coverage:
·         Liability (minimum amount offered)
·         Loss or Collision Damage Waiver (CDW or LDW)
 
All National/Enterprise domestic rentals include this coverage when the reservation is tied to ISU’s contract # XZ62073. No additional coverages will be reimbursed. 
 
In all other situations, please check the reservation carefully to determine what is included and purchase insurance as necessary. Liability and LDW/CDW may not be included on international rentals, even if ISU’s contract # is used. 
 
Reporting Accidents
  1. In the event you are involved in an accident in a National or Enterprise vehicle rented under the University contract, follow these steps:Contact police and file report
  2. Report claim with branch you rented from (brand specific) 
  • Include as much information as possible (other party information, police report  number, etc.)
  • If branch is unavailable, contact Emergency Road Service (ERS) with the information:
                                          i.    National USA (800) 367-6767
                                         ii.    National Canada (800) 268-9711
                                        iii.    Enterprise (800) 307-6666

                                      Branch or ERS will create an Incident Report.

       4.    Renter will receive a call from the Damage Recovery Unit to verify information, ask 
               any additional questions or gather information for additional proceedings.
       5.    Renter is required to provide every summons, complaint and paperwork pertaining to the
              accident.
       6.    This process can take a few weeks to a few months depending on the information and the
               extent of the accident.
       7.    If you require follow up with the Damage Recovery Unit (handles initial claim process and
              damage to rental vehicle) please call (800) 327-0421 or via email at DRU1@ehi.com.
       8.    If you require follow up with our Risk Department regarding liability issues, please call
              (888) 747-1001 with your claim information.
 
 
For further assistance, please contact Iowa State University’s Office of Risk Management 515-294-7711.